Incorporating Video for Heightened User Engagement

April 14, 2015In Framework4 Minutes

The goal of a website is to draw in a user and convey the message that needs to be told. A well-designed site crafts an experience for the user and takes every opportunity to connect with the audience and interact from every angle. A solid content strategy, site architecture and usability testing can do incredible things for user engagement and conversion to create this connection, however, the scales are tipping for some toward a more interactive environment.

The most effective experiential application to cultivate this connection is the use of the moving image. As video becomes more and more prevalent through the immediate use of mobile phones with quality results, it’s become increasingly clear that this platform is an important part of a digital marketing strategy that will only continue to gain traction.

We’ve extolled the virtues of visual storytelling across various platforms, and briefly touched on the use of video – here we go into detail on the specifics of how best to create engagement through this powerful application.

A screen displaying video design

Focused Content

Build a video strategy as you would a business plan or wireframe. Don’t try to get it all into one – but break up the content into digestible ‘chapters’ that can be released over time or in snippets to create a buzz that users will await, or return for the next installment. Begin with the core brand video or product introduction and work to create more focused detail chapters that get into specifics of a feature, event or promotion.

Action Based

Creating content that is informational and useful to the targeted audience is key, however, creating a call to action is perhaps the most critical aspect. Ensuring that the momentum built through the video is capitalized on immediately will create an infinitely better chance of conversion. A link or button at the conclusion of the video is the most effective method, however, an impactful audible call to action, in-video link or survey can be just as resonant.

Short and Sweet

The ‘sweet’ spot for video length is less than 4 minutes. Testing shows that engagement drops when brand experience or product videos are too long. Keeping content to the point but with a connective angle to the user is key to conversion.

Optimized for SEO

Embedding each video on it’s respective site will ensure better link building. Building a library of videos on YouTube or Vimeo will provide the possibility of increased reach but little to no optimization for the site the video is made by. Ensuring that tags are included and a descriptive title (steering away from being too catchy) will greatly help relevant rankings, bringing the right user to the right content.

Content Alignment 

Because assets like video are relatively easy to make with the prevalence of quality mobile technology and editing applications – many feel they can do just as well as a professional. Working with a creative team to strategize and produce a final product that truly reflects the brand or organization it represents is of the utmost importance. If producing a more casual ‘company culture’ or event video, or if the company or brand is more fringe/indie based – a diy approach can be appropriate.

In refreshing or supplementing a marketing initiative with regard to creative assets, the use of video (moving imagery) is a highly effective approach and should not be overlooked.

Revolutionizing UX Design with the Binary Approach to Project Management

Embracing a clear approach to task completion—where tasks are strictly marked as 'done' or 'not done'—can significantly enhance the efficiency, clarity, and accountability of UX projects. This project management method offers a straightforward…

Human-Centered Design: The Heart of Creating Impactful Digital and Physical Experiences

Whether it be digital, physical, or conceptual, one philosophy consistently emerges as the cornerstone of impactful and effective creation: Human-Centered Design (HCD). At its core, Human-centered design isn’t just a methodology; it’s a…

a person typing on their phone

The Conundrum of Empathy in UX Design: A Driving Force or an Unrealistic Ideal?

Empathy is often touted as the backbone of user experience (UX) design, a tool to perceive and feel what end users might experience. However, the practicality and efficacy of empathy in UX design is a subject of intense debate. While empathy can be…